Data protection is something we take very seriously at Vasek
Insurance. We are aware of and comply with our statutory obligations
regarding data protection relating to all our policies.
Client information relating to our insurance policies is
confidential and is always strictly treated as such, we will never
release information or details about any of our policyholders to
anybody else or any other company, organisation or third party. The
only time your information may be passed on to others will be if we
are directed to do so by law or for the purpose of providing
insurance and handling claims, if any, which may necessitate
providing such information to a third party such as Underwriters at
Lloyds or an Independent Loss Adjusters.
If you are an insurance agent, affiliate or any other individual or
company associated in any way with Vasek Insurance then your
personal and company information will never be released to anybody
else or any other company, organisation or third party. The only
time your information may be passed on to others will be if you have
asked us to release such information or if we are directed to do so
When we collect personal Information
We will collect personal information from you when you register for
any online service that we provide or contact us by telephone for,
quote requests, the purchase of insurance policies, requests to make
amendments to policies or for the administration and handling of
claims, if any.
Information requested by us from you will be limited to whatever is
necessary to provide you with the service you require or have
requested. We will never ask for information that is unnecessary or
irrelevant to your needs and requirements.
If any of your personal information should change at any time, we
would ask you to keep us informed so that our records may stay up to
How your personal information is stored
All personal information held by us about you is held securely on
our in house computer systems which are securely backed up daily.
Website information is held securely on our own dedicated servers
and cannot be accessed by third parties or individuals not part of
All our telephone conversations are recorded for monitoring and
training purposes all recorded telephone conversations are held on
their own dedicated servers and can only be accessed by senior
members of our company. For your added security recorded telephone
conversations cannot be deleted from our systems.
How we use your personal information
We only ever use your personal information for providing quotes, for
the purchase of insurance policies, for requests to make amendments
to policies or for the administration and handling of claims, if
Your personal information will never be used for any other purpose
unless you have asked us to do so.
Debit/Credit Card details
If you make a payment with your debit or credit card, the
information you provide solely for this purpose will not be kept or
held by us.
Payments made online are encrypted so as to prevent fraud and theft
and are not stored by us afterwards.
As soon as any payment has been processed through our systems it is
no longer available to be viewed by us.
How you can see the personal information we hold about you
You have the right to receive a copy of the personal information we
hold about you at any time. You must make the request in writing and
there is an administration charge of £10 for this service.
If you would like to receive a copy of the personal information we
hold about you then please write to us at our head office requesting
this information and enclosing your payment of £10 for the
Your request will be dealt with within the regulatory period of 40
Governing law and jurisdiction
is subject to the jurisdiction of the courts of England and Wales.
constant review and as such from time to time we may amend or update
the content without informing you beforehand. The website will